Broken Strings respects your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have.
1. Information We Collect
When you submit our contact or student nomination forms, we collect the information you provide, including your name, phone number, email address, and the content of your message. We also collect basic analytics data when you visit the site, such as your IP address, browser type, device type, and pages visited.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and requests.
- Process and follow up on student nominations.
- Send you updates about Broken Strings where you have consented to receive them.
- Improve the website and understand how it is used.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences and to measure traffic. We use Google Analytics to understand how visitors interact with the site. You can disable cookies in your browser settings. If you do, parts of the site may not function as expected, such as remembering your preferences between visits.
4. Third-Party Services
We rely on a small set of third-party providers to operate the website and respond to you. These include website hosting, email delivery, and analytics. These providers are only permitted to use your data to perform services on our behalf.
5. SMS and Text Message Communications
When you opt in to receive SMS messages from Broken Strings, you may receive transactional messages about your inquiry or student nomination, and, if you have separately opted in, promotional messages with updates and announcements.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
Information may be shared with subcontractors and service providers who support our business operations, such as customer service or communication platforms.
All other use cases exclude text messaging originator opt-in data and consent.
You can opt out at any time by replying STOP to any of our text messages. For help, reply HELP, or contact us at (712) 830-8853 or scott@broken-strings.org. Message frequency varies. Message and data rates may apply.
6. Age Requirement
You must be at least 18 years old to submit personal information through our website.
7. Your Rights
You may request access to or deletion of the personal information you have submitted to us. To make a request, contact us at scott@broken-strings.org and include enough detail for us to identify your records.
8. Data Security
We use reasonable safeguards to protect the information you provide. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
Questions about this policy? Reach us at scott@broken-strings.org or by mail at 1402 13th St, Manson, Iowa 50563.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the effective date above. Please review this page periodically for the most current version.
See also our Terms and Conditions and SMS Terms.